OHSU’s Covid hotline helps to save lives

Dr. Anthony Cheng set up Oregon Health & Science University’s Covid-19 hotline in March 2020. (OHSU)

Seven days a week, nurses are ready with answers on a special hotline established to help Oregonians deal with Covid.

Hundreds of calls come through every day on the free Covid hotline created in March 2020 by Oregon Health & Science University.

By phone, nurses work to answer questions about the coronavirus and help those who are seek.  

“I definitely think we’ve saved lives,” said Jennifer Arnold, a registered nurse and one of four charge nurses among a staff of 18 nurses who staff the hotline. Each works 12 hours a day, three days a week as part of their normal schedule while working from home.

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