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Vale drugstore prospers through customer service

Adam Tolman, who along with his wife Jennifer, owns Malheur Drug in Vale said his business success model isn't very complicated. It all revolves around treating the customer right, said Tolman. (The Enterprise/Pat Caldwell).

VALE – Reams of reports, statistics and individual testaments chronicle what it takes for small business to succeed, but Malheur Drug’s Adam Tolman has a simple explanation.

“A lot of luck,” he said.

Tolman and wife Jennifer own the local store and pharmacy that has evolved into a distinctive landmark in Vale. Tolman . . .